FAQ

Looking for a little more information?

 

If you can’t find the answer to your question here, we’d be happy to hear from you. You can fill out a general inquiry form here, or feel free to call us at 204-691-6264.

Are there any costs involved with getting an estimate?

No! All of our estimates are free of charge. We want to help you get the information you need to make a decision about when to paint.

What do I need to know before getting an estimate?

It’s helpful to have a general idea of a timeline (project start and end date) and an approximate budget. This information can help us to better accommodate you, but we’re happy to work with you to help figure it out.

What is your service area? Can we have work done outside of it?

Our office and our workers are based out of Winnipeg, Manitoba. We service the city and surrounding area, but will consider work outside of our service area in special circumstances. For more information, visit our Service Area page.

What kind of guarantee or warranty do you have?

Most of our work is covered by our 3 Year Iron Clad Warranty on labour and material. We include all of our warranty coverage specific to each job before a purchase decision is made, and indicate whenever a particular surface or circumstance is prone to difficulty and how that affects their coverage. For more information on this topic, visit our Guarantee page or speak with your estimator.

How quickly can I speak to someone?

Right away. Give us a call at 204-691-6264 between 9am and 5pm, Monday to Friday. If we miss your call, or it’s easier for you to fill out our estimate form and communicate by e-mail, we’ll get back to you at the first opportunity – usually within 2 business hours.

How quickly can you start?

Painting start date vary with season, but typically range from 4-8 weeks after you book. If you have urgent need of a project for any reason, please let us know so our production teams can work with you to start on time.

If I want to plan a job for the future, how long in advance can I book?

We’re happy to help you get the information you need to make a good decision about your timeline. You’re welcome to book a job at the soonest available opportunity all the way into the following year – just speak to your estimator to set up a time.

Do you paint/repair/stain _______?

You may be surprised to find that we tackle much more than just painting. You can learn more on our Services page. If you’ve got an out of the box request, we’d love to hear from you. Give us a call at 204-691-6264 or send us a general inquiry and we’ll be happy to take a look at your project and let you know.

What's the colour of the year? What are the latest design trends?

Many designers and suppliers have their own colour of the year. We’d love to give you just one, but we’d rather you picked the favourites – not us! Take a look at our colour consultations page for ideas, and our design experts will be happy to work with you to pick the colours and trends that you want to represent in your home.

Book an appointment for a free estimate today.


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